Szukana fraza: [Abstract = "The practices and policies include an unusual approach to franchising, a limited menu, private ownership, absence of global expansion, a distinctive focus on customer service and employee relations, and an explicitly Christian corporate culture. Chick\-fil\-A`s success, with a business model that does not fit the mold of other fast\-food chains, makes the company a promising subject for further research by anyone wishing to study unconventional forms of differentiation for competitive advantage."]

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