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<dc:title xml:lang="pl"><![CDATA[Leading for sustainability: how human capital sustainability leadership shapes commitment, engagement, and employee service quality?]]></dc:title>
<dc:creator><![CDATA[Khalil, Syed Haider]]></dc:creator>
<dc:creator><![CDATA[Khan, Sher Ali]]></dc:creator>
<dc:creator><![CDATA[Islam, Zia Ul]]></dc:creator>
<dc:creator><![CDATA[Shuja, Fatima]]></dc:creator>
<dc:subject xml:lang="pl"><![CDATA[human capital sustainability leadership]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[employee conscientiousness]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[organisational engagement]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[organisational commitment]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[employee service quality]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[przywództwo w zakresie zrównoważonego rozwoju kapitału ludzkiego]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[sumienność pracowników]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[zaangażowanie organizacyjne]]></dc:subject>
<dc:subject xml:lang="pl"><![CDATA[jakość usług dla pracowników]]></dc:subject>
<dc:description xml:lang="pl"><![CDATA[Research background and purpose: Despite the significance of human capital sustainability leadership (HCSL) discussed in recent studies, our understanding of its consequences is limited. We examined the intervening role of organisational commitment, engagement, and employee conscientiousness in the HCSL-employee service quality relationship. The current study builds on the social exchange theory to critically examine the interplay between HCSL, organisational commitment, engagement, and employee service quality.]]></dc:description>
<dc:description xml:lang="pl"><![CDATA[Design/methodology/approach: A questionnaire-based survey was conducted among 373 respondents, i.e., supervisor-employee dyads, working in the hotels of Pakistan for testing a moderated mediation model using structural equation modelling.]]></dc:description>
<dc:description xml:lang="pl"><![CDATA[Findings: Findings reveal that the HCSL, organisational commitment, and organisational engagement positively correlate with employee service quality. The relationship between HCSL and employee service quality is positively mediated by organisational commitment and organisational engagement, where these mediated relationships were stronger among highly conscientious employees.]]></dc:description>
<dc:description xml:lang="pl"><![CDATA[Value added and limitations: This study advances understanding of HCSL as a catalyst for workplace sustainability by fostering committed, engaged, and conscientious employees triggering sustained service excellence. The current study holds practical implications in designing sustainability-driven policies and leadership style that strengthen sustainable human capital and performance. The current study is one of the first to unpack the interplay of HCSL-employee service quality relationship and provide insights into how sustainability-oriented leadership translates into sustainable workforce and organisational outcomes.]]></dc:description>
<dc:publisher><![CDATA[Zielona Góra: Faculty of Economics and Management Press]]></dc:publisher>
<dc:contributor><![CDATA[Stankiewicz, Janina - red. nacz.]]></dc:contributor>
<dc:contributor><![CDATA[Preston, Peter- red. jęz.]]></dc:contributor>
<dc:contributor><![CDATA[Zmyślony, Roman - red. statyst.]]></dc:contributor>
<dc:contributor><![CDATA[Skalik, Jan - red.]]></dc:contributor>
<dc:contributor><![CDATA[Moczulska, Marta - red.]]></dc:contributor>
<dc:contributor><![CDATA[Adamczyk, Janusz- red.]]></dc:contributor>
<dc:date><![CDATA[2026]]></dc:date>
<dc:type xml:lang="pl"><![CDATA[artykuł]]></dc:type>
<dc:format xml:lang="pl"><![CDATA[application/pdf]]></dc:format>
<dc:identifier><![CDATA[http://www.zbc.uz.zgora.pl/Content/98529/26_khalil_leading-for-sustainabilit.pdf]]></dc:identifier>
<dc:identifier><![CDATA[https://zbc.uz.zgora.pl/dlibra/publication/110218/edition/98529/content]]></dc:identifier>
<dc:identifier><![CDATA[oai:zbc.uz.zgora.pl:98529]]></dc:identifier>
<dc:source xml:lang="pl"><![CDATA[Management, vol. 30, no 1 (2026)]]></dc:source>
<dc:language><![CDATA[eng]]></dc:language>
<dc:relation><![CDATA[oai:zbc.uz.zgora.pl:publication:110218]]></dc:relation>
<dc:rights xml:lang="pl"><![CDATA[Biblioteka Uniwersytetu Zielonogórskiego]]></dc:rights>
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